Phuket airport GM addresses hours-long queues

PHUKET: Phuket International Airport General Manager Petch Chancharoen told The Phuket News today (Feb 6) that Airports of Thailand (AoT) are in the process of resolving long departure queues, which they say have been brought on due to a shortage of immigration officials, after claims from some passengers that they waited over three hours in queues yesterday (Feb 5).

“The first solution to the long queues is that we are going to extend the shifts of our current immigration officials. For example, someone who usually finishes their shift at 9pm may have to extend their shift until 10pm so that there are always officials working.”

Full story: thephuketnews.com

The Phuket News